000 00467nam a2200157Ia 4500
008 100324s9999 xx 000 0 und d
020 _a81-203-2598-2
100 _aSrinivasan R
245 _aServices marketing: the Indian context
260 _c2004
_bPrentice Hall of India
_aNew Delhi
300 _aXVI+243
366 _b2004
541 _g6569 dt 02/12/2004
650 _aServices Marketing
942 _cBK
999 _c88297
_d88297