000 00472nam a2200157Ia 4500
008 100324s9999 xx 000 0 und d
020 _a81-312-0055-8
100 _aDawson, Ross
245 _aDeveloping knowledge_based client relationships
260 _c2005
_bButterworth Heinemann
_aOxford
300 _aXX+392
366 _b2005
541 _gTRP/INV/013820 dt 17/01/2006
650 _aKnowledge Management
942 _cBK
999 _c89280
_d89280