000 00542nam a2200157Ia 4500
008 100324s9999 xx 000 0 und d
020 _a1-4129-1371-3
100 _aKlassen, Robert D. ; Menor, Larry J.
245 _aCases in operations management: building customer value through world-class operations
260 _c2006
_bSage Publications
_aNew Delhi
300 _aX+423
366 _b2006
541 _gCH/INV/B/05-01732 dt 12/12/2005
650 _aOperations Management
942 _cBK
999 _c89696
_d89696