000 00485nam a2200157Ia 4500
008 100324s9999 xx 000 0 und d
020 _a81-314-0086-7
100 _aChakravartthy, Latha Ed.
245 _aBenchmarking: concepts and cases
260 _c2006
_bICFAI, Institute
_aHyderabad
300 _aV+197
366 _b2006
541 _gInvoice dated 03/09/2006
650 _aQuality
942 _cBK
999 _c90615
_d90615