000 00452nam a2200157Ia 4500
008 100324s9999 xx 000 0 und d
020 _a0-07-709748-3
100 _aPalmer, Adrian
245 _aPrinciples of services marketing
260 _c2001
_bSage Publications
_aNew Delhi
300 _aXVIII+516
366 _b2001
541 _g2140 dt 17/11/2006
650 _aServices Marketing
942 _cBK
999 _c90812
_d90812