| 000 | 00502nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 020 | _a81-7446-413-1 | ||
| 100 | _aNargundkar, Rajendra; Panda, Tapan K. | ||
| 245 | _aManaging customer relationships in service industries | ||
| 260 |
_c2005 _bExcel Books _aNew Delhi |
||
| 300 | _aVI+266 | ||
| 366 | _b2005 | ||
| 541 | _g2006/CRB/0000151/27/11/2006 | ||
| 650 | _aCustomer Relations | ||
| 942 | _cBK | ||
| 999 |
_c90843 _d90843 |
||