000 00481nam a2200169Ia 4500
008 100324s9999 xx 000 0 und d
020 _a81-312-0655-3
100 _aMudie, Peter; Pirrie, Angela
245 _aServices marketing management
250 _a3
260 _c2006
_bButterworth Heinemann
_aOxford
300 _aVIII+267
366 _b2006
541 _g2006/CRB/1238/6/1/07
650 _aServices Marketing
942 _cBK
999 _c90919
_d90919