| 000 | 00589nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 020 | _a3-540-66942-6 | ||
| 100 | _aHenning-Thuran, Thorsten | ||
| 245 |
_aRelationship marketing: gaining competitive advantage through customer retention _cEdited by Throsten Hennig Thurau |
||
| 260 |
_c2000 _bSpringer Verlag _aBerlin |
||
| 300 |
_aXVII, 459p _c22cm. |
||
| 365 | _bRs:4139 (Euro: 79.95) | ||
| 366 | _b2000 | ||
| 650 | _aCustomer Relations | ||
| 700 | _aUrsula Hansen | ||
| 942 |
_cBK _2ddc |
||
| 999 |
_c90976 _d90976 |
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