000 | 00498nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 100324s9999 xx 000 0 und d | ||
100 | _aKumar, M. Nirmal | ||
245 | _aA study of the service quality of Kotak securities.com as perceived by its customer | ||
260 |
_c2006 _bInstitute for Financial Management and Research _aChennai |
||
300 | _a66 | ||
366 | _b2006 | ||
541 | _gIFMR PGDM Project | ||
650 | _aCustomer Relations | ||
942 | _cBK | ||
999 |
_c91069 _d91069 |