| 000 | 00506nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 020 | _a1-4129-2953-0 | ||
| 100 | _aHollins, Bill; Shinkins, Sadie | ||
| 245 | _aManaging service operations: design and implementation | ||
| 260 |
_c2006 _bSage Publications _aNew Delhi |
||
| 300 | _aXII+299 | ||
| 366 | _b2006 | ||
| 541 | _gCH/INV/B/06-01583 dt 16/01/2007 | ||
| 650 | _aService Management | ||
| 942 | _cBK | ||
| 999 |
_c91128 _d91128 |
||