000 00470nam a2200157Ia 4500
008 100324s9999 xx 000 0 und d
020 _a0-7494-4691-X
100 _aGamble, Paul R. et al.
245 _aUp close and personal? customer relationship marketing
260 _c1999
_bKogan Page
_aLondon
300 _aVIII+428
366 _b1999
541 _g1940 dt 14/02/2007
650 _aCustomer Relations
942 _cBK
999 _c91342
_d91342