| 000 | 00491nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 020 | _a81-265-0913-9 | ||
| 100 | _aKumar, V; Reinartz, Werner | ||
| 245 | _aCustomer relationship management: a data based approach | ||
| 260 |
_c2006 _bJohn Wiley & Sons (Asia) Pte Ltd., _aSingapore |
||
| 300 | _aXXIV+323 | ||
| 366 | _b2006 | ||
| 541 | _g427 dt 20/02/2007 | ||
| 650 | _aCustomer Relations | ||
| 942 | _cBK | ||
| 999 |
_c91403 _d91403 |
||