| 000 | 00482nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 020 | _a81-314-0307-6 | ||
| 100 | _aMukerjee, Kausik Ed. | ||
| 245 | _aCustomer focus: the new imperative: customer service and satisfaction Vol I | ||
| 260 |
_c2006 _bICFAI, Institute _aHyderabad |
||
| 300 | _a208 | ||
| 366 | _b2006 | ||
| 541 | _g428 dt 20/02/2007 | ||
| 650 | _aCustomer Relations | ||
| 942 | _cBK | ||
| 999 |
_c91437 _d91437 |
||