000 00518nam a2200157Ia 4500
008 100324s9999 xx 000 0 und d
020 _a81-7992-110-7
100 _aPo-Chedley, David A.
245 _aClient relationship management: how to turn client relationship into a competitive advantage
260 _c2003
_bJaico Pub House
_aBombay
300 _aix+183
366 _b2003
541 _g08/03/kk10690 dt. 10/3/2008
650 _aCustomer Relations
942 _cBK
999 _c91656
_d91656