000 00309nam a2200121Ia 4500
020 _a81-7992-212-X
100 _aBhattacharjee, C.
245 _aService sector management : An Indian perspective.
260 _c2005
_bJaico Pub House
_aBombay
300 _axv+725
650 _aCustomer Relations
942 _cBK
999 _c91666
_d91666