000 00520nam a2200169Ia 4500
008 100324s9999 xx 000 0 und d
020 _a0 8213 7165 7
100 _aMitchell,Paul; Chaman-Ruiz, Karla
245 _aComunication-based assessment for bank operations
260 _c2007
_bWorld Bank
_aWashington DC
300 _avii, 47 p.
366 _b2007
520 _aIncludes bibliographical references
650 _aCommunication
942 _cBK
999 _c91793
_d91793