000 00390nam a2200157Ia 4500
008 100324s9999 xx 000 0 und d
020 _a81-89410-10-3
100 _aNil
245 _aCase studies in Service marketing
260 _c2006
_bICFAI University
300 _a226
366 _b2006
650 _aServices Marketing
942 _cBK
999 _c92104
_d92104