000			00960nam a2200145Ia 4500
020			_a978-817000439X
100			_aBavakutty, M; Majeed, K.C.Abdul
245			_aMethods for measuring quality of libraries
260			_c2005 _bEss Ess Pub. _aNew Delhi
300			_a298 p. : illustrations _b22 cm ; Hard Bound
500			_aRs.650/-
520			_aThere are several methods or tools or techniques to measure , control and improve the quality of a library. The quality can be perceived from the organizational level or user level or both, but the perceptions of a library user is most important as the quality of a library has been defined as the gap between the expectations of the user and the services of a library. The main objective of writing this book is to make the practising librarians acquainted with the various methods of measuring the quality of libraries.
650			_aLibrary science _aLibraries--Evaluation _aLibraries -- Standards.
942			_cBK
999			_c92979 _d92979