000 00383nam a2200133Ia 4500
020 _a978-9332902718
100 _aRai, Alok Kumar,; Srivastava, Medha
245 _aCustomer loyalty : concept, context and character
260 _c2014
_bMcGraw Hill
_aNew Delhi
300 _b23 cm ; Pbk
_axvi ,304.
500 _aGratis
650 _aCustomer loyalty
_aCustomer relations
942 _cBK
999 _c93516
_d93516