000 00506nam a2200157Ia 4500
008 100324s9999 xx 000 0 und d
020 _a1-74175-008-3
100 _aGriffiths, Andrew
245 _a101 ways to really satisfy your customers:How to keep your customers adn attract new ones.
260 _c2007
_bViva Books
_aNew Delhi
300 _axxviii+217
366 _b2007
541 _g1625 dt. 22/2/2008
650 _aCustomer Relations
942 _cBK
999 _c94141
_d94141