| 000 | 00492nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 020 | _a210-13-099069-8 | ||
| 100 | _aAnton, Jon and Petouhoff, Natalie L. | ||
| 245 | _aCustomer relationship management:The botton line to optimising your ROI. | ||
| 260 |
_c2002 _bPearson Education Asia Pvt. Ltd |
||
| 300 | _axviii+254 | ||
| 366 | _b2002 | ||
| 650 | _aCustomer Relations | ||
| 942 | _cBK | ||
| 999 |
_c94200 _d94200 |
||