| 000 | 00443nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 020 | _a0 321 05591 8 | ||
| 100 | _aRust, Roland T.; Zahorik, Anthony J.; Keiningham, T | ||
| 245 | _aService Marketing | ||
| 260 |
_c1996 _bAddison Wesley _aHarlow |
||
| 300 | _axx, 508 p. | ||
| 366 | _b1996 | ||
| 650 | _aServices Marketing | ||
| 942 | _cBK | ||
| 999 |
_c94637 _d94637 |
||