000 00456nam a2200157Ia 4500
008 100324s9999 xx 000 0 und d
020 _a81 85028 89 3
100 _aSeelye, Richard S.; Moody, O. William
245 _aThe Selling starts when the customer says no
260 _c1993
_bIndia Book House
_aBombay
300 _a267 p.
366 _b1993
650 _aCustomer Relations
942 _cBK
999 _c94647
_d94647