| 000 | 00440nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 100 | _aWiersema, Fred | ||
| 245 | _aCustomer intimacy: pick your partners, shape your culture, win together | ||
| 260 |
_c1996 _bKnowledge Exchange _aCalifornia |
||
| 300 | _a221 p. | ||
| 366 | _b1996 | ||
| 650 | _aCustomer Relations | ||
| 942 | _cBK | ||
| 999 |
_c94648 _d94648 |
||