000 | 00462nam a2200157Ia 4500 | ||
---|---|---|---|
008 | 100324s9999 xx 000 0 und d | ||
020 | _a0 07 144555 2 | ||
100 | _aYang, Kai | ||
245 | _aDesign for six sigma for service | ||
260 |
_c2005 _bMcGraw-Hill Cos _aLondon |
||
300 | _axi, 452 p. | ||
366 | _b2005 | ||
541 | _gNo. 6810 dt. 9/08/2008 | ||
650 | _aTotal Quality Management | ||
942 | _cBK | ||
999 |
_c95960 _d95960 |