000			00417nam a2200169Ia 4500
999			_c96054 _d96054
003			OSt
005			20210115122006.0
008			210115b ||||| |||| 00| 0 eng d
020			_a9788131211946
040			_c0
100			_aOakland, John S.
245			_aOakland on quality management
260			_c2004 _bButterworth Heinemann _aOxford
300			_ax, 476 p.
650			_aQuality management
942			_cBK _2ddc