| 000 | 00442nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 020 | _a978 1 902505 82 4 | ||
| 100 | _aWheatcroft, Peter | ||
| 245 | _aWorld class IT service delivery | ||
| 260 |
_c2008 _bBCS _aSwindon |
||
| 300 | _axvii, 162 p. | ||
| 366 | _b2008 | ||
| 541 | _gNO. 1342 dt. 10/10/2008 | ||
| 650 | _aInformation Technology | ||
| 942 | _cBK | ||
| 999 |
_c96137 _d96137 |
||