000 | 00475nam a2200157Ia 4500 | ||
---|---|---|---|
008 | 100324s9999 xx 000 0 und d | ||
020 | _a0 7494 4214 x | ||
100 | _aHumby, Clive; Hunt, Terry; Phillips, Tim | ||
245 | _aScoring points: how Tesco is winning customer loyalty | ||
260 |
_c2004 _bKogan Page _aLondon |
||
300 | _ax, 276 p. | ||
366 | _b2004 | ||
650 | _aCustomer Relations | ||
942 | _cBK | ||
999 |
_c96263 _d96263 |