000			00567nam a2200157Ia 4500
008			100324s9999 xx 000 0 und d
020			_a978 0 07 014075 2
100			_aDe Azevedo, Abaete
245			_aCustomer ovsession: how to acquire, retain, and grow customers in the new age of relationship marketing
260			_c2009 _bTata McGraw Hill Publishing Company _aNew Delhi
300			_axi, 226 p.
366			_b2009
541			_gNo. 244 dt. 4/03/2009
650			_aCustomer Relations
942			_cBK
999			_c96615 _d96615