| 000 | 00339nam a2200145Ia 4500 | ||
|---|---|---|---|
| 020 | _a978-8190001981 | ||
| 082 | _a658.812 BAT | ||
| 100 | _aBatra, Promod | ||
| 245 | _aSimple ways to make your customers happy | ||
| 260 |
_c1996 _bThink Inc _aNew Delhi |
||
| 300 |
_bPbk _a101p. |
||
| 500 | _aGratis | ||
| 650 | _aMarketing | ||
| 942 | _cBK | ||
| 999 |
_c97139 _d97139 |
||