000 00287nam a2200109Ia 4500
100 _aPuttaswamaiah, K
245 _aCustomer service in Canara bank: indicators for measurement
260 _c1996
_bCanara Bank
_aBangalore
300 _ax, 178p
650 _aBanking
_aEconomics
942 _cBK
999 _c97317
_d97317