| 000 | 00514nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 020 | _a0-07-04350-8 | ||
| 100 | _aGreenberg, Paul | ||
| 245 | _aCustomer relationship management(CRM) at the speed of light: capturing and keeoing customers in internet real time | ||
| 260 |
_c2001 _bTata McGraw Hill _aNew Delhi |
||
| 300 | _axxiii, 360 P | ||
| 366 | _b2001 | ||
| 650 | _aCustomer Relations | ||
| 942 | _cBK | ||
| 999 |
_c97551 _d97551 |
||