000 00431nam a2200157Ia 4500
008 100324s9999 xx 000 0 und d
020 _a81-317-0168-9
100 _aTownsend, Pat; Gebhardt, Joan
245 _aLeadership in Action: Complete Quality Process
260 _c2006
_bPearson Power
300 _axv, 152 P
366 _b2006
650 _aLeadership
942 _cBK
999 _c97727
_d97727