| 000 | 00333nam a2200121Ia 4500 | ||
|---|---|---|---|
| 020 | _a978-1-4221-0323-4 | ||
| 100 | _aResults Driven Manager | ||
| 245 | _aResults driven manager: Connecting withyour customers | ||
| 260 |
_c2005 _bHarvard Publications _aBoston, MA |
||
| 300 | _avii, 178 P | ||
| 650 | _aCustomer Services | ||
| 942 | _cBK | ||
| 999 |
_c97732 _d97732 |
||