000 00495nam a2200181Ia 4500
008 100324s9999 xx 000 0 und d
020 _a9788122423938
100 _aSugandhi, R.K.
245 _aCustomer relationship management
250 _a1
260 _c2008
_bNew Age Int.Pub
_aNew Delhi
300 _aIX, 293 P.
366 _b2008
520 _aInclude index
541 _gB-CBS-09-1076;02-11.2009
650 _aMANAGEMENT
942 _cBK
999 _c97996
_d97996