000			04348nam a2200169Ia 4500
020			_a978-1591392896
082			_a658 MAN
100			_a-
245			_aManager's toolkit : the 13 skills managers need to succeed
260			_bHarvard Publications _aBoston _c2004
300			_axvii, 325 p. _b23 cm ; Pbk
500			_aRs.377/- Gratis From Hindustan Subscription
505			_aPart 1. Learning the basics 1. Setting goals that others will pursue : committing to an outcome Begin with strategy Top-down or bottom-up? Characteristics of effective goals Developing unit goals Prioritizing Your goals as manager Four steps to accomplishing goals Periodic review After-action review Summing up 2. Hiring the best : the role of human assets Defining job requirements Recruiting promising candidates Interviewing Evaluating the candidates Making the decision and offer Don't forget process improvement Summing up 3. Keeping the best : why retention matters Retention matters Why people stay Why people leave Market-wise retention General strategies for retention The role of work-life balance Summing up 4. Delegating with confidence : avoid being overworked and overwhelmed Benefits of delegating Warning signs Guidelines for effective delegating Approaches to delegation Preparing to delegate Making the assignment Control, monitoring, and feedback After-action review Summing up 5. Managing your time : making the most out of your day Understanding how you spend your time Let your goals guide your way Scheduling your time Three enemies of time management, and how to defeat them Summing up. Part 2. Reaching the next level 6. Managing teams : forming a team that makes the difference Teams, and when to use them Characteristics of effective teams Designing the team Operating as a team The leader's role Evaluating team performance Becoming an effective team leader Summing up 7. Appraisal and coaching : improving results with feedback Performance appraisal Coaching Summing up 8. Handling problem employees : motivating or letting go Principles of motivation The feedback approach Handling "C" performers When all else fails : handling a dismissal Summing up 9. Dealing with crises : don't wait until they hit What is a crisis? Avoiding the crisis Preparing to manage the crisis Recognizing the crisis Containing the crisis Resolving the crisis Learning from the crisis Frequently asked questions Summing up 10. Developing your career : and theirs Not just up First, know yourself Your core business interests Your work values Your skills Finding development opportunities at your company Career development for your people Summing up 11. Becoming a leader : the final challenge The challenge of contemporary leadership Characteristics of effective leaders The tensions leaders must balance Crafting a vision that others will follow Be a change agent Leading when you're not the boss Summing up 12. Strategy : a primer What is strategy? Steps for formulating strategy Be prepared for change Summing up. pt. Part 3. Mastering the financial tools 13. Budgeting : seeing the future What is budgeting? Budget functions Types of budgets The master budget The human side of budgeting Summing up 14. Understanding financial statements : making more authoritative decisions Why financial statements? The balance sheet The income statement The cash flow statement Where to find it Summing up 15. Net present value and internal rate of return : accounting for time Time value, and why it matters Calculating return on investment Net present value Internal rate of return Summing up 16. Break even analysis and operating leverage : understanding cash flow Operating leverage Summing up
520			_aThis comprehensive guide is an essential primer for managers who seek to develop the skills and capabilities that will help them excel in a complex business world. From hiring and retaining good people to motivating and developing team members, from understanding key financial statements to delegating work effectively, and from setting goals for others to managing your own career, the actionable advice in this guide will help you stay at the top of your game
650			_aManagement _aSupervision of employees _aHBR
942			_cBK
999			_c99014 _d99014