Service management: operations, strategy, information technology /
Bordoloi, Sanjeev
Service management: operations, strategy, information technology / Sanjeev Bordoloi, James A. Fitzsimmons and Mona J. Fitzsimmons - 9th edition. - Chennai McGraw Hill Education, 2023 - xvi, 520 pages : 28 cm.
McGraw Hill
DAQ46718/11
Rs.995/-
9789355324870 (pbk.)
Service industries--Management.
658 BOR
Service management: operations, strategy, information technology / Sanjeev Bordoloi, James A. Fitzsimmons and Mona J. Fitzsimmons - 9th edition. - Chennai McGraw Hill Education, 2023 - xvi, 520 pages : 28 cm.
McGraw Hill
DAQ46718/11
Rs.995/-
9789355324870 (pbk.)
Service industries--Management.
658 BOR