Service management: operations, strategy, information technology / (Record no. 118675)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00782cam a2200229 i 4500 |
| 001 - CONTROL NUMBER | |
| control field | 20059490 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240325220938.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 171012s2019 nyua b 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789355324870 (pbk.) |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Language of cataloging | eng |
| Transcribing agency | DLC |
| Description conventions | rda |
| Modifying agency | DLC |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658 BOR |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Bordoloi, Sanjeev |
| 245 10 - TITLE STATEMENT | |
| Title | Service management: operations, strategy, information technology / |
| Statement of responsibility, etc. | Sanjeev Bordoloi, James A. Fitzsimmons and Mona J. Fitzsimmons |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 9th edition. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Chennai |
| Name of publisher, distributor, etc. | McGraw Hill Education, |
| Date of publication, distribution, etc. | 2023 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xvi, 520 pages : |
| Dimensions | 28 cm. |
| 500 ## - GENERAL NOTE | |
| General note | McGraw Hill<br/>DAQ46718/11<br/>Rs.995/- |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Service industries |
| General subdivision | Management. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Fitzsimmons, James A. |
| Relator term | author. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Fitzsimmons, Mona J. |
| Relator term | author. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Date last checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | SIAS Collection | H.T. Parekh Library | H.T. Parekh Library | 25/03/2024 | 1 | 658 BOR | K14448 | 24/10/2024 | 09/10/2024 | 25/03/2024 | Books |