Art of better retail banking: supportable predictions on the future of retail banking
Croxford, Hugh; Abramson, Frank; Jablonowski, Alex
Art of better retail banking: supportable predictions on the future of retail banking - England John Wiley & Sons 2005 - xxvi,276p 24 cm ; Hard Bound
This book on retail banking is both readable and innovative. Its analysis is unusually accessible in its style, and the book's conclusions and predictions will be rightly thought provoking. The customer is gaining real power and this new book's insights on the importance of leadership, the need to unleash creativity and to make a bank's IT and people resource work together more effectively for customer
978-0470013205
Banking
Economics
Banks and banking
Consumer credit
Art of better retail banking: supportable predictions on the future of retail banking - England John Wiley & Sons 2005 - xxvi,276p 24 cm ; Hard Bound
This book on retail banking is both readable and innovative. Its analysis is unusually accessible in its style, and the book's conclusions and predictions will be rightly thought provoking. The customer is gaining real power and this new book's insights on the importance of leadership, the need to unleash creativity and to make a bank's IT and people resource work together more effectively for customer
978-0470013205
Banking
Economics
Banks and banking
Consumer credit