Art of better retail banking: supportable predictions on the future of retail banking (Record no. 88974)

MARC details
000 -LEADER
fixed length control field 00862nam a2200133Ia 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 978-0470013205
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Croxford, Hugh; Abramson, Frank; Jablonowski, Alex
245 ## - TITLE STATEMENT
Title Art of better retail banking: supportable predictions on the future of retail banking
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2005
Name of publisher, distributor, etc. John Wiley & Sons
Place of publication, distribution, etc. England
300 ## - PHYSICAL DESCRIPTION
Extent xxvi,276p
Other physical details 24 cm ; Hard Bound
520 ## - SUMMARY, ETC.
Summary, etc. This book on retail banking is both readable and innovative. Its analysis is unusually accessible in its style, and the book's conclusions and predictions will be rightly thought provoking. The customer is gaining real power and this new book's insights on the importance of leadership, the need to unleash creativity and to make a bank's IT and people resource work together more effectively for customer
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Banking
-- Economics
-- Banks and banking
-- Consumer credit
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
        GSB Collection     25/03/2010   332.1 CRO 28556 29/04/2013 22/06/2019 Books

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