Relationship marketing: gaining competitive advantage through customer retention
Henning-Thuran, Thorsten
Relationship marketing: gaining competitive advantage through customer retention Edited by Throsten Hennig Thurau - Berlin Springer Verlag 2000 - XVII, 459p 22cm.
3-540-66942-6
Customer Relations
Relationship marketing: gaining competitive advantage through customer retention Edited by Throsten Hennig Thurau - Berlin Springer Verlag 2000 - XVII, 459p 22cm.
3-540-66942-6
Customer Relations