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Relationship marketing: gaining competitive advantage through customer retention Edited by Throsten Hennig Thurau

By: Contributor(s): Material type: TextTextPublication details: 2000 Springer Verlag BerlinDescription: XVII, 459p 22cmISBN:
  • 3-540-66942-6
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Item type Current library Collection Call number Status Date due Barcode
Books Books H.T. Parekh Library GSB Collection 658.812 HEN (Browse shelf(Opens below)) Available 30594

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