Quest for loyalty: creating value through partnership / (Record no. 119592)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00912cam a2200253 a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240628150528.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 960507s1996 maua 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780875847450 (hbk.) |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Transcribing agency | DLC |
| Modifying agency | DLC |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 QUE |
| 245 04 - TITLE STATEMENT | |
| Title | Quest for loyalty: creating value through partnership / |
| Statement of responsibility, etc. | edited with an introduction by Frederick F. Reichheld ; foreword by Scott D. Cook. |
| 246 ## - VARYING FORM OF TITLE | |
| Title proper/short title | The quest for loyalty: creating value through partnership / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Boston, MA : |
| Name of publisher, distributor, etc. | Harvard Business School Press, |
| Date of publication, distribution, etc. | 1996. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxvi, 278 pages, |
| Dimensions | 25 cm. |
| 490 1# - SERIES STATEMENT | |
| Series statement | A Harvard business review book |
| 500 ## - GENERAL NOTE | |
| General note | Gratis<br/>Bapu trust |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Loyalty. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Employee loyalty. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Corporations |
| General subdivision | Investor relations. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Reichheld, Frederick F. |
| Relator term | ed. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Cook Scott D. |
| Relator term | foreword. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | SIAS Collection | H.T. Parekh Library | H.T. Parekh Library | 28/06/2024 | 658.812 QUE | K14583 | 28/06/2024 | 28/06/2024 | Books |