Quest for loyalty: creating value through partnership / edited with an introduction by Frederick F. Reichheld ; foreword by Scott D. Cook.

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Material type: Text

TextSeries: Publication details: Boston, MA : Harvard Business School Press, 1996.Description: xxvi, 278 pages, 25 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	H.T. Parekh Library	SIAS Collection	658.812 QUE (Browse shelf(Opens below))	Available		K14583

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Bapu trust

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