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When America does it right : case studies in service quality

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Material type: Text

TextPublication details: Industrial Engineering Georgia 1989Edition: -Description: XII, 599ISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	H.T. Parekh Library	GSB Collection	658.812 SPE (Browse shelf(Opens below))	6		B745

Previous	No cover image available			No cover image available				Next
Previous	658.812 SIV Competitive advantage through customer satisfaction	658.812 SMI Successful customer retention in a week	658.812 SOU The customer experience edge :	658.812 SPE When America does it right : case studies in service quality	658.812 STU Customer service: empowerment & entrapment	658.812 SUG Customer relationship management	658.812 SWI Accelerating customer relationships: using CRM and relationship technologies	Next

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