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Profitable customer engagement: concept, metrics, and strategies

By: Contributor(s): Material type: TextTextPublication details: New Delhi Sage 2013Description: xviii,311p. 25cmISBN:
  • 9788132113409
Subject(s): DDC classification:
  • 658.812 KUM
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Ane books ABPL/s/14-15/2063 dt.24-06-2014 Rs.795/-

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