Normal view MARC view ISBD view

Design and management of service processes : Keeping customers for life

By:

Material type: Text

TextPublication details: 1996 Addison Wesley Longman ReadingSubject(s):

Tags from this library: No tags from this library for this title. Log in to add tags.

Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	H.T. Parekh Library	GSB Collection	658.812 RAM (Browse shelf(Opens below))	Available		21726

Previous	No cover image available			No cover image available				Next
Previous	658.812 PHI Marketing customer interface 1999-2000	658.812 PIN Do you want to keep your customers forever?	658.812 RAI Customer loyalty : concept, context and character	658.812 RAM Design and management of service processes : Keeping customers for life	658.812 RAM Customer relationship management : a key to corporate success	658.812 RES Results driven manager: Connecting withyour customers	658.812 SAR How can I help you? : 5 mistakes to avoid in customer service	Next

There are no comments on this title.

to post a comment.