e-service: 24 ways to keep your customers- when the competition i just a click away

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Material type: Text

TextPublication details: 2000 Amacom New YorkDescription: viii, 341pISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	H.T. Parekh Library	GSB Collection	658.812 ZEM (Browse shelf(Opens below))	Available		23744

19563 dt 05/09/2001

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