Overpromise and overdeliver: the secrets of unshakable customer loyalty

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Material type: Text

TextPublication details: 2005 Penguin Books New YorkDescription: X+226ISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	H.T. Parekh Library	GSB Collection	658.406 BAR (Browse shelf(Opens below))	Available		30411

Previous					No cover image available	No cover image available	No cover image available	Next
Previous	658.406 AXE Harnassing complexity	658.406 BAR Crisis in organization II	658.406 BAR Seeking the calm in the storm: managing chaos in your business life	658.406 BAR Overpromise and overdeliver: the secrets of unshakable customer loyalty	658.406 BEA Business of innovation: managing the corporate imagination for maximum results	658.406 BER De-engineering the corporation: leading growth from within	658.406 BER Experimental designs: with applications in management, Engineering and the sciences	Next

4853 dt 05/09/2006

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