Measuring customer satisfaction and loyalty: survey design use and statistical analysis methods

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Material type: Text

TextPublication details: 2010 New Age Int.Pub New DelhiEdition: 3Description: xiii, 287 pISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	H.T. Parekh Library	GSB Collection	658.812 HAY (Browse shelf(Opens below))	Available		39841

Previous	No cover image available	No cover image available				No cover image available	No cover image available	Next
Previous	658.812 HAN Customer Satisfaction	658.812 HAR Harvard business review on customer relationship management	658.812 HAR Become the brand of choice	658.812 HAY Measuring customer satisfaction and loyalty: survey design use and statistical analysis methods	658.812 HEN Relationship marketing: gaining competitive advantage through customer retention	658.812 HIE Best Practices: building your business with customer- focused solutions	658.812 HIE Best practices: building your business with customer-focused solutions	Next

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